Company: Fidelity Services Group
Location: Midrand, Gauteng
Closing Date 06 November 2023
Job Description
Overall purpose of the job: The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities and loading of job cards on the Installation portal for technicians. Also, to assist clients with Certificates and Login details when required.
Duties & Responsibilities:
- Processing a high volume of sales orders and ensuring correct capturing in the system
- Check prices and ensure contracts are up to date
- Supporting the sales force with general operations to help reach the team’s objectives
- Taking phone calls from customers
- Communicate internally important feedback from customers.
- Assist with general administration duties for sales staff
- Dealing with and responding to high volumes of emails
Minimum qualifications and experience:
- Matric / Grade 12
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
- Great interpersonal skills
- Prior experience in Telematics advantageous
- High organisational skills and ability to manage a number of projects at the same time
- Ability to prioritise own workload
- Must be Detail orientated
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